Resolving your problem, concern, or complaint.
At Ace, customer service excellence means responding directly, clearly, and as quickly as possible.
Customer service commitment
We want every customer issue to be handled professionally, whether it relates to an order, a product, our website, or a service experience.
Please contact us using the form below.
How we can help.
Use this page to reach our customer service team, report website issues, or contact management directly when a concern needs extra attention.
Service Concerns
Tell us about order, product, delivery, billing, or service concerns so we can review and respond as quickly as possible.
Website Issues
Report browsing problems, broken links, form issues, or other website bugs that affect your online ordering experience.
Management Contact
For direct management attention, Mr. Henry Su can be reached at Henry@AceAnnison.com.
Wholesale Support
For general customer service, call Office: (905) 201-1110 or email AceCanada@AceAnnison.com.
Send us your question.
Please include your company name, order number if applicable, and a clear description so our team can respond faster.
Showroom, office, retail store, and warehouse.
Ace Annison Ltd.
Whitevale Mill Country Market
425 Whitevale Road, Unit G2
Pickering, ON, Canada
L1X 0J9
Office: (905) 201-1110
Customer Service Email: AceCanada@AceAnnison.com
Online Order Website: www.aceannison.com
Find our Pickering location.
Additional showroom details.
